- Money Back Guarantee
- Customer Service
- Warranty and Returns
- FAQs
- User Guides
- Medical Disclaimer
- Disclaimer
Money Back Guarantee
At Nu Way Beauty we believe very strongly in product quality and in our quality assurance processes. Every unit is subjected to rigorous inspection and test procedures to ensure it meets our exacting specifications. You have nothing to lose in trying any Nu Way Beauty product. We are happy to offer a 90-day, 100% money back guarantee on our Rejuvenation G4® and on all our beauty product.
If you are for any reason dissatisfied with the purchase of your Rejuvenation G4® from an authorized dealer, please call Customer Service at 503-451-3603 to make arrangements for the return.
We’re here to help you
Please contact us anytime and we’ll be happy to answer any questions or concerns you may have.
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Our Customer Service
General Inquiries
E-mail: info@nuwaybeauty.com
Phone: 503-451-3603 (in Oregon state)
Fax: 503-208-8027
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Corporate Address:
Nu Way Beauty, Inc.
10117 SE Sunnyside Rd F518
Clackamas, OR 97015
USA
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info@nuwaybeauty.com
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Phone
1-503-451-3603
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Customer Care
Hours of operation 6:00 a.m-5:00 p.m. Pacific
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Order Inquiries and Returns
orders@nuwaybeauty.com 1-503-451-3603
Call and we will send a pre-paid return label to you. Drop it off at any UPS drop-off location. Unfortunately, we cannot refund your original and return shipping charges.
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Order online
Customer Care hours of operation 6:00 a.m-5:00 p.m. Pacific
Order Confirmation.After you make a purchase, you will receive an E-mail confirmation containing your order number within a few hours.
After you make a purchase, you will receive an E-mail confirmation containing your order number within a few hours.
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International Shipping
Orders from this site are shipped to U.S., Guam and Puerto Rico addresses only.
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Payment Information
Visa
Mastercard
American Express
Discover
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Shipping Methods
Standard Shipping (No charge with online orders only):
Order by 10am Pacific Time for your order to arrive 5-7 business days from date of purchase.
2nd Day ($18.00):
Order by 10am Pacific Time for your order to arrive 2 business days from date of purchase.
Next Day ($32.00):
Order by 10am Pacific Time for your order to arrive 1 business day from date of purchase.
Standard Shipping for HI, AK, and Puerto Rico ($18.00):
Order by 10am Pacific Time for your order to arrive 5-7 business days from date of purchase
2nd Day for HI, AK, Puerto Rico ($28.00):
Order by 10am Pacific Time for your order to arrive 2-3 business days from date of purchase.
Next Day for HI, AK, Puerto Rico ($38.00):
Order by 10am Pacific Time for your order to arrive 1-2 business days from date of purchase.
Standard Shipping for Guam ($38.00):
Order by 10am Pacific Time for your order to arrive 5-7 business days from date
Exceptions:
Expedited orders (2nd Day and Next Day) shipping to Alaska, Hawaii, and Puerto Rico may require an additional business day to arrive.
Standard shipping at no charge is not available for Alaska, Hawaii, and Puerto Rico.
If you ship to a P.O. box, your item will be shipped via USPS, which does not provide shipment tracking. Overnight and expedited shipments cannot be sent to P.O. boxes.
Add 1 to 3 days of processing for personal engraving.
Orders shipping to military addresses (APO/FPO/DPO) must be placed by calling 1-503-451-3603. Length of shipping time will vary.
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Media Inquiries
Contacts:
Natalie Porte,
E-mail:
natalie@nuwaybeauty.com
Phone:
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Product Registration
Register Online:
Register now
Phone:
1-503-451-3603
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Sign Up for Email Specials & Updates
Sign up for Nu Way Beauty email and gain access to sneak previews of new products, exclusive offers, special event invitations and insider skin care tips.
Sign up now
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Tell Us Your Story
We want to hear from you!
We’d love to hear your personal experience with Nu Way Beauty and would like to share your story with others. Share your experience Voluntary safety recall and receive Day and Night Crème. Rich with many natural emollients, moisturize your face and neck with crème every morning and night after you cleanse and tone to hydrate and soften your skin. $84.95 value.
info@nuwaybeauty.com
For more information please call 1-503-451-3603.
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Warranty and Returns
At Nu Way Beauty we believe very strongly in product quality and in our quality assurance processes. Every unit is subjected to rigorous inspection and test procedures to ensure it meets our exacting specifications. Defective product is extremely rare. We do, however, examine returned products to help us identify product and/or process improvements.
You have nothing to lose in trying any Nu Way Beauty product. We are happy to offer a 90-day, 100% money back guarantee on our ultrasound systems. Ultrasound systems come with a warranty covering any manufacturer defect-related problems resulting from everyday use of the product. The warranty does not cover damage resulting from use with a voltage converter. Voltage converters or plug adapters do not guarantee voltage compatibility.
Following are the warranty terms for each Nu Way Beauty model:
Rejuvenation G4®: 1 year
If you have any questions or concerns, please contact our Nu Way Beauty Customer Care: 1-503-451-3603.
*For easy troubleshooting, be sure to have your Nu Way Beauty unit in hand when calling our Customer Care.
Please be sure to register your Rejuvenation G4® skin care product and sign up to receive future correspondence from us. To show our appreciation, you will receive $25 off any future NuWayBeauty.com purchase and easy access to the latest Nu Way Beauty news and information. Only one registration per system kit. For U.S. residents only.
Return Information
If you are not 100% satisfied with your Rejuvenation G4® product from an authorized dealer and would like to return it for a full refund (MSRP), less shipping (if applicable), please call 1-503-451-3603 for a Return Authorization (RA) request within 90 calendar days of the receipt of the product. You will be provided with a UPS prepaid postage label for the return of your product.
Upon return, credit will be applied back to your original card, if purchased directly from the manufacturer. If original purchase was made from a third party, your credit will be issued via check and will be mailed within 6-8 weeks after receiving returned product. An immediate refund may be available by returning your Nu Way Beauty product to the retailer of your original purchase.
Please note that Nu Way Beauty does not permit the return of or offer refunds for:
- Products purchased, new or used, from unauthorized distributors or through unauthorized distribution channels.
- Nu Way Beauty Skin Care Systems purchased more than 30 days prior.
- Nu Way Beauty Systems purchased more than 90 days prior.
- Packages missing hardware components.
- Products returned without a valid itemized receipt.
- Shipping charges.
Products returned without an RA (Return Authorization) number will not be accepted. It is the responsibility of the sender to provide valid tracking information if confirmation of return is disputed. Nu Way Beauty does not assume responsibility for lost or stolen product being returned for a refund without an RA number.
Note: Nu Way Beauty recommends that you (1) use a carrier that offers shipment tracking for all returns and (2) either insure your package for safe return to Nu Way Beauty or declare the full value of the shipment so that you are completely protected if the shipment is lost or damaged in transit. If you choose not to (1) use a carrier that offers tracking and (2) insure or declare the full value of the product, you will be responsible for any loss or damage to the product during shipping. Please note that the United States Postal Service (USPS) offers limited tracking capabilities and that there is a 30-calendar-day waiting period before the USPS will initiate a trace.
Nu Way Beauty Questions
What is the Nu Way Beauty Skin Care System?
Rejuvenation G4® is an innovative Skin Care System that help Reduce facial wrinkles.
In only 10-15 minutes daily, you’ll see and experience beautiful changes to your face and body. Your skin will appear more youthful, smooth and healthy.
Ultrasonic waves are transmitted deep into your skin promoting skin circulation and increases in cell metabolism.
Ultrasonic waves cannot be felt by your skin. It operates quietly and at maximum efficiency. The galvanic waves penetrate deeply to maximize the absorption of nourishment products (serums, creams or lotions) to rejuvenate your skin.
Why is Rejuvenation G4® unique?
Rejuvenation G4® skin care system is the latest innovation in advanced skin care.
The quick, painless, and affordable process that Nu Way Beauty has given to the world is something that can very well change your life. When you have the skin you have always dream of, your confidence in yourself will be much higher and thus, you will be happier. Do not miss out on the galvanic face treatment to give your face that perfect lift and leave you looking stunning. Great skin is something that can be achieved and you can use the Rejuvenation G4® device to do it. Do not be afraid to take the step necessary to change your life!
Why is Rejuvenation G4® better?
Your Answer is:
The Rejuvenation G4® was brought into existence because this type of convenience was the ultimate experience to the regular salon customer. If you are interested in multiple treatments, and getting the benefits of the latest luxury technology all in one unique system, then this is the product that was created with you in mind
Why should I choose it?
Your Answer is:
Tell me, will this product tighten and lift my jaw line?
Your Answer is:
How long do I have to wait and are the results lasting?
Your Answer is:
How powerful is this device compared to other similar products on the market?
Your Answer is:
The Rejuvenation is powerful, but in targeted, measured increments, so as not to incur harm or be too invasive to the user. The device is powerful enough to get results, yet meets all acceptable FDA clearance regulations.
What is the Rejuvenation G4®?
Your Answer is:
Because of the combination of LED Red Light Therapy and Ultrasound Therapy, Rejuvenation G4® has the ability to lift and tone loose or sagging skin without surgery or downtime. LED Blue Light can kill bacteria, which causes acne.
What is unique about this device?
Your Answer is:
What kind of technology does Rejuvenation G4® use?
Your Answer is:
Rejuvenation G4® uses the unparalleled combination of LED Red Light Therapy, LED Blue Light Therapy and Ultrasound Therapy, while also incorporating Galvanic Therapy AND Electromagnetic Therapy all in one at-home spa device.
What does the ultrasound therapy do?
Your Answer is:
What does the LED Blue light therapy do?
Your Answer is:
What does the LED Red light therapy do?
Your Answer is:
What does the galvanic therapy do?
Your Answer is:
What does collagen do? How does Rejuvenation G4® stimulate the creation of collagen?
Your Answer is:
Is Rejuvenation G4® surgery?
Your Answer is:
Can Rejuvenation G4® replace a face-lift?
Your Answer is:
How is Rejuvenation G4® different from lasers?
Your Answer is:
Is Rejuvenation G4® safe?
Your Answer is:
Who is a good candid for Rejuvenation G4®?
Your Answer is:
While Rejuvenation G4® is not a replacement for a surgical face-lift, there are many people who want some lifting but are not ready for surgery, mentally, financially or logistically. There are also younger people who want to “stay ahead of the game” as well as those looking to prolong the effects of cosmetic surgery.
How long does the ultrasound and phototherapy treatment take?
Your Answer is:
What problem areas does Rejuvenation G4® target? What kind of results do you get?
Your Answer is:
How long until I see results?
Your Answer is:
How long do results last?
Your Answer is:
How many treatments do I need?
Your Answer is:
Is there any downtime?
Your Answer is:
Will I feel the ultrasound during the treatment?
Your Answer is:
What does it feel like?
Your Answer is:
Are Rejuvenation G4® treatments painful?
Your Answer is:
Exciting advancements have recently been implemented, including a new-and-improved treatment approach that is proven to increase client comfort during the procedure without impacting efficacy, and they can safely use at home.
Are there any side effects?
Your Answer is:
If you haven’t found the answer you’re looking for, we are more than happy to help! Just Contact Us
Information for Nu Way Beauty owners
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Register your product
Register your Nu Way Beauty product so we can best serve you
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Sign up for Nu Way Beauty Email
Sign up for Nu Way Beauty email and gain access to sneak previews of new products, exclusive offers, special event invitations and insider skin care tips.
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We want to hear from you!
We’d love to hear your personal experience with Nu Way Beauty and would like to share your story with others. Share your experience Voluntary safety recall and receive Day and Night Crème. Rich with many natural emollients, moisturize your face and neck with crème every morning and night after you cleanse and tone to hydrate and soften your skin. $84.95 value.
info@nuwaybeauty.com
For more information please call 1-503-451-3603.
Medical Disclaimer
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You understand that any information as found within our Website is for general educational and informational purposes only. You understand that such information is not intended nor otherwise implied to be medical advice.
You understand that such information is by no means complete or exhaustive, and that as a result, such information does not encompass all conditions, disorders, health-related issues, or respective treatments. You understand that you should always consult your physician or other healthcare provider to determine the appropriateness of this information for your own situation or should you have any questions regarding a medical condition or treatment plan.
You understand that the products and any related claims for such products have not been evaluated by the United States Food and Drug Administration (USFDA) and are not approved to diagnose, treat, cure or prevent disease. As such, you acknowledge that you are not relying in any fashion that the USFDA has approved of such products and claims.
You agree not to use any information on our Website, including, but not limited to product descriptions, customer testimonials, etc. for the diagnosis and treatment of any health issue or for the prescription of any medication or treatment.
You acknowledge that all customer testimonials as found on our Website are strictly the opinion of that person and any results such person may have achieved are solely individual in nature; your results may vary.
You understand that such information is based upon personal experience and is not a substitute for obtaining professional medical advice. You should always consult your physician or other healthcare provider before changing your diet or starting an exercise program.
In light of the forgoing, you understand and agree that we are not liable nor do we assume any liability for any information contained within our Website as well as your reliance on it. In no event shall we be liable for direct, indirect, consequential, special, exemplary, or other damages related to your use of the information contained within our Website. Copyright © Nu Way Beauty. All Rights Reserved.
Disclaimer
The information provided in the Nu Way Beauty Marketing Material is presented for educational purposes only and is not intended to create a doctor-patient relationship. Nothing contained on this website should be construed as nor is it intended to be used for medical diagnosis or treatment. It should not be used in place of the advice of your physician or other qualified health care provider. The interactive tools contained on this website are provided to assist you in your personal research on skincare issues. Results from the use of Nu Way Beauty products may vary depending upon the individual and Nu Way Beauty makes no guarantee as to the results that you may you experience. Nu Way Beauty recommends that you consult with your physician or other qualified health care provider before beginning any product regimen or treatment. You should not disregard or delay seeking medical advice based upon any information provided on this website.